Terms and Conditions Naga88 — The Complete Member Guide

Welcome to naga88. This platform is operated to provide online entertainment services to eligible members in Malaysia. Before proceeding with registration or using any part of our platform, you are required to read these Terms and Conditions carefully.

Continued use of the naga88 platform — including browsing the website, downloading the app, registering an account, making a deposit, or participating in any game — constitutes full acceptance of all terms contained in this document.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Guide naga88, which forms part of the overall agreement between you and the platform.

To register and use the naga88 services, you must meet the following eligibility requirements without exception:

• Aged 18 years and above at the date of registration. naga88 takes age verification seriously and reserves the right to request identity documents at any time.
• An individual acting on their own behalf, not on behalf of a third party.
• Not currently prohibited from participating in online entertainment activities under the laws applicable in your area of residence.
• Possessing full legal capacity to enter into a binding agreement.
• Not an employee, contractor, or immediate family member of a Naga88 employee or affiliated company.

Naga88 reserves the right to reject any registration application or close the account of any individual who does not meet the eligibility requirements above, without providing further explanation.

Each member is only permitted to hold one (1) account active at any one time. Holding more than one account — whether using the same name, email address, phone number, IP address, or payment method — is strictly prohibited and may result in the closure of all associated accounts.

During registration, you are required to provide truthful, accurate, and up-to-date information. The details you must provide include:

• Full name as shown on a valid identification document
• Exact date of birth
• An active, reachable email address
• Valid mobile phone number
• A strong, unique password for your Naga88 account

The KYC (Know Your Customer) process will be initiated when you submit your first withdrawal request or when the system detects activity requiring identity verification. Documents that may be requested include a copy of your valid national identity card (MyKad) or passport.

You are solely responsible for maintaining the confidentiality of your account password. Naga88 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence.

Naga88 supports a wide range of payment methods suited for Malaysia players, including DuitNow, FPX, direct bank transfer, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions are processed through secure channels with 256-bit SSL encryption.

Regarding deposits:

• The minimum deposit amount is as stated on the cashier page within your account.
• Deposits must be made using a payment method registered in the member's own name. The use of third-party accounts is not permitted.
• Naga88 does not charge any additional fees for deposits; however, your bank or payment provider may apply their own charges.
• Deposits are typically credited to your account within minutes after the transaction is confirmed.

Regarding withdrawals:

• Withdrawal requests will be processed within the timeframe stated on the cashier page, subject to the completion of all applicable rollover requirements.
• Withdrawals may only be made to a bank account or digital wallet registered under the same name as your naga88 account.
• Naga88 reserves the right to request additional verification before processing withdrawals that exceed certain limits as a security measure.
• If KYC verification is not yet complete, withdrawals may be placed on hold until the verification process is finished.

Naga88 offers a variety of bonuses and promotions from time to time as a token of appreciation for our loyal members. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. General bonus terms are as follows:

• Each bonus has rollover requirements (turnover) that must be met before any portion of the bonus or winnings from that bonus may be withdrawn.
• The welcome bonus is only available to new members registering for the first time. Only one welcome bonus per account, per IP address, and per payment method.
• Naga88 reserves the right to withdraw or cancel any bonus awarded if there is evidence of abuse or misuse of promotions.
• Bonuses may not be transferred between accounts or converted directly to cash without meeting the rollover requirements.
• If there is reasonable suspicion that a member is abusing bonuses unfairly (including through strategic betting or hedging), naga88 reserves the right to void the relevant bonus and associated winnings.

In the event of any discrepancy in the interpretation of bonus terms between the online version and any other communication, the version published on the official naga88 website shall be final.

All games available at naga88 — including Live Casino, video slots, number games, and Sports Betting — are operated in accordance with the individual game rules set by each accredited game provider. These rules are accessible within each game's interface.

• Game results generated by the system are final and cannot be disputed, unless there is clear and verifiable evidence of a technical failure.
• In the event of a technical failure during a game session, naga88 reserves the right to void the affected round and return the original bet to the member's account.
• All slot games and table games use a random number generator (RNG) independently verified by a third party to ensure complete fairness.
• For sports betting, odds and wagering rules are as stated on the relevant betting page. naga88 reserves the right to void any bet in the event of a material error in the odds setting.

Naga88 members are expected to behave responsibly and respectfully toward all parties involved. The following actions are strictly prohibited and may result in account suspension or closure:

• Using automated software or tools (bots, scripts, or other programs) to play or place bets.
• Colluding with other players to manipulate game outcomes.
• Using unauthorised, stolen, or third-party payment methods.
• Attempting to hack, disrupt, or damage the platform's systems or infrastructure.
• Disclosing any information regarding system vulnerabilities without going through Naga88's official reporting channels.
• Harassing, threatening, or behaving rudely toward support staff or other members.

Naga88 employs an automated activity monitoring system that operates around the clock to identify suspicious behaviour. Any account suspected of involvement in fraudulent activity will be suspended immediately while an investigation is conducted.

Naga88 takes the protection of members' personal data very seriously. All information you provide during registration and use of the platform is stored securely using the latest encryption technology.

• Your personal data will not be sold, rented, or shared with any third party for marketing purposes without your consent.
• Your information may be shared with trusted payment providers and business partners solely for the purposes of processing transactions and delivering the requested services.
• Naga88 complies with applicable legal requirements relating to data protection.

For more information on how we handle your data, please refer to Privacy Policy in full.

Naga88 reserves the right to suspend or close any member's account for the following reasons, without prior notice in certain cases:

• Violation of any section of these Terms and Conditions
• Suspected fraud, money laundering, or other illegal activity
• Failure to complete the KYC process within the specified timeframe
• Upon request by the relevant legal authorities
• Multiple account ownership

If your account is closed due to a terms violation, naga88 reserves the right to forfeit all bonus balances and winnings associated with that violation. Genuine deposit balances unrelated to the violation will be processed at naga88's discretion upon completion of the investigation.

Members who wish to close their own account for responsible gaming reasons may contact our support team for assistance through the self-exclusion option.

To the extent permitted by applicable law, naga88 is not liable for:

• Any financial losses incurred as a result of betting or gaming decisions
• Service disruptions caused by circumstances beyond our control, including internet infrastructure failures, power outages, or natural disasters
• Indirect, consequential, or punitive losses howsoever arising
• Any act or omission by a third party, including payment providers or game suppliers

The naga88 platform is provided "as is" and we make no guarantees or warranties, express or implied, regarding the availability, accuracy, or suitability of the platform for any particular purpose.

Naga88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon publication on our official website.

It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms and Conditions. Continued use of the Naga88 platform after any amendments constitutes your acceptance of those changes.

The "Updated" date shown at the top of this page indicates the last date these Terms and Conditions were reviewed.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of naga88's services, please contact our support team:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the page
• Email: [email protected] (text display only)
• Response time: Enquiries are typically answered within 24 hours

For enquiries related to Responsible Gaming or self-exclusion requests, our support team is ready to assist you in complete confidence.